As BKY celebrates 10 years, whilst also celebrating MD Ben Robey‘s 60th birthday, we’d like to take the opportunity to thank all of our customers for filling in our Consumer Surveys. We’ve had some excellent feedback with fantastic positive responses! We’re going to collate all of the date and publish it very soon!
Recent analysis shows that BKY are ‘outperforming big players in a highly competitive market’ and we intend to keep it that way! The analysis rated BKY Chemical Solutions as ‘STRONG’ within a difficult market whilst also stating that we are one of only a few that have seen our value rise.
We see this as testament to the loyal customers that we have and for that we’d like to say a huge “THANK YOU”! Customer service is a huge part of what we do and staying in close contact with regular site visits and phone calls is a must in this industry.
A lot of what we do here at BKY is a bespoke service, it’s rare that we have two customers the same so we’d never dream of treating them as though they are. Many businesses contact us not knowing exactly what they need. Nine times out of ten, they’re having issues with a current product. Whether it be a HPDC release agent, a cleaning agent or a speciality chemical – we’ll always follow up with a site visit so that we can check out the exact requirements before either suggesting one of our fantastic products or recommending a bespoke system based on the individual needs.
If you’d like to see how we can help with your Chemical Solutions, contact us today!